Shipping Destinations: We currently offer shipping within South Africa and to Botswana. If your location is not included in the available destinations during the checkout process, please contact our customer service for assistance.
Shipping Times: Orders are typically processed within [number] business days from the date of purchase. Shipping times may vary based on your location and chosen shipping method. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Costs: Shipping costs are calculated during the checkout process based on the weight of your order and your delivery location. We strive to provide transparent and reasonable shipping rates.
Shipping Methods: We offer various shipping methods to accommodate your preferences. Options may include standard shipping, expedited shipping, or other services based on your location. The available choices will be presented during the checkout process.
Age Verification: To comply with legal regulations, all orders containing alcoholic beverages require age verification upon delivery. Please ensure that someone of legal drinking age is available to receive and sign for the package.
International Shipping: For international orders, please be aware of any customs, duties, or taxes applicable to your country. These charges are the responsibility of the recipient and are not included in the shipping cost.
Order Tracking: Once your order has been shipped, a confirmation email will be sent to you with a tracking number. You can use this number to track the status of your shipment through the designated courier's website.
Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
Returns Due to Shipping Errors: In the event of a shipping error on our part, we will arrange for the return and replacement of the product at no additional cost to you.
Contact Information: If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [email protected].
By placing an order with Seaga Valley Wines, you agree to the terms outlined in this Shipping Policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on our website.
